Direct Sales Officer (Fixed Term – 1 year) Job Vacancies at NMB Bank PLC –…
Direct Sales Officer (Fixed Term – 1 year) Job Vacancies at NMB Bank PLC (250 Position(s))
Job Purpose:
Drive retail sales objective of the bank through day-to-day customer visits and selling bank products and services to new and existing customers, while deepening existing customer relationships and maintain operational excellence within the appropriate service standards.
Tenure 1 year (Renewable subject to performance)
Location: Central Zone, Highland Zone, Lake Zone, Northern Zone, Southern Zone, Western Zone & Dar es Salaam Zone
Main Responsibilities
- Recruit new bank clients by appointments, referrals, or door-to-door canvassing in the designated area.
- Create new customer bank accounts and gather account opening fees for delivery to the branch
- Customer registration on NMB mkononi and instruction on self-service channel use
- Ensure all account opened meet the required KYC standards as per the bank’s processes and procedures
- Meet or exceed weekly monthly or yearly sales quotas
- Generate leads, upsell and cross-sell bank products and services from the customers
- Participate in campaigns, special projects & events to sell bank products and services
- Find repeat customers and build relationships by consistently marketing bank products and services.
- help the management find effective pricing and marketing methods
- Keeping marketing materials and working instruments in a secure location
- Continuously enhance sales presentation (to prevent miss-selling) and product, service, and bank tariff knowledge
- carry out any additional relevant tasks that are given
Knowledge and Skills
Knowledge of bank products and services
Ability to handle and build customer relationships
Ability to sell outside the banking halls with daily exposure to outside environment, including inclement weather
Flexible to work within non-standard business hours
Excellent detail orientation and follow through skills
Sound consultative selling skills
Exceptional customer service skills
Presentation and communication abilities
Word and Excel are required computer skills.
Director of Direct Sales (Fixed Term – 1 year) NMB Bank PLC Has 250 Positions Available.
Qualifications and Experience
- A bachelor’s degree in computer science or a related field, or its equivalent, from an accredited university
- 2 years or more of experience providing ICT services
- An extra benefit is ITILv3 accreditation for ICT service management.
- NMB
- In addition to being committed to fostering diversity, Bank Plc is delighted to be an equal opportunity employer.
