Opportunity: Serena Hotels Jobs in Tanzania – 2023

Opportunity : Serena Hotels

Opportunity: Serena Hotels Jobs in Tanzania – 2023

Serena Hotels Tanzania is a collection of luxurious and upscale hotels and lodges located throughout Tanzania. These properties offer guests a chance to experience the beauty and culture of this African country while enjoying world-class amenities and service.

Some of the properties in the Serena Hotels Tanzania collection include the Serena Mountain Village in Arusha, the Serena Safari Lodge in the Serengeti, and the Serena Beach Resort & Spa in Zanzibar. Each of these properties offers guests a unique experience, with different activities and attractions to explore.

Whether you’re looking for a romantic getaway, a family vacation, or an adventure-filled safari, Serena Hotels Tanzania has something for everyone. With well-appointed guest rooms, delicious dining options, and excellent service, these properties are the perfect choice for your next trip to Tanzania.

Responsibilities:

1. Providing high-quality accommodation and service to guests: This includes ensuring that guest rooms are clean and well-maintained, providing excellent customer service, and addressing any issues or concerns guests may have.
2. Managing hotel operations: This includes overseeing the day-to-day operations of the hotel, including front desk, housekeeping, and maintenance.
3. Maintaining the property: This includes ensuring that the hotel and its grounds are well-maintained and in good condition.
4. Managing staff: This includes hiring, training, and managing the hotel’s staff, as well as ensuring that they provide excellent service to guests.
5. Marketing and sales: This includes promoting the hotel and its services to potential guests, as well as working with travel agents and other partners to drive bookings.
6. Finances: This includes managing the hotel’s budget, monitoring expenses, and ensuring that revenue is maximized.
7. Creating a positive and memorable experience for the guests: This includes providing personalized service and developing a unique experience for each guest that includes attending to their needs and preferences.
8. Ensuring compliance with local and international regulations: This includes ensuring that the hotel is compliant with all relevant laws and regulations, including health and safety regulations.

Qualifications:

1. A degree in hotel management, business administration, or a related field is preferred.
2. Proven experience in hotel management and leadership, with a minimum of 5 years’ experience in a similar role.
3. Strong organizational, leadership, and management skills, with the ability to manage and motivate a team.
4. Knowledge of hotel operations and industry trends, as well as knowledge of local laws and regulations.
5. Excellent customer service skills, with the ability to build strong relationships with guests and partners.
6. Strong communication and interpersonal skills, with the ability to effectively communicate with guests, staff, and partners.
7. Strong financial acumen and budget management skills.
8. Ability to work well under pressure and handle multiple tasks and responsibilities.
9. Knowledge of the local culture and the ability to provide guests with an authentic and memorable experience.
10. Ability to work flexible hours, including evenings, weekends, and holidays, as required.
11. Fluency in English is mandatory, additional fluency in other languages is an asset.

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Contact:

Serena Hotels Tanzania can be contacted through the following methods:

1. Phone: +255 (22) 213 7777
2. Email: info.tanzania@serenahotels.com
3. Website: https://www.serenahotels.com/tanzania/
4. Social Media: Serena Hotels Tanzania can be found on various social media platforms such as Facebook, Instagram, and Twitter.
5. Physical Address: The head office for Serena Hotels Tanzania is located at: Serena Hotels Tanzania Limited, P.O. Box 8364, Dar Es Salaam, Tanzania.
6. Alternatively you can use the contact form provided on their website to reach out to them and they would respond accordingly.

Apply:

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