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New Job Opportunities (HALOTEL) at Viettel Tanzania PLC

A-Media January 3, 2023

10 2 minutes read

New, Job Opportunities (HALOTEL)

Summary

New Job Opportunities (HALOTEL) at Viettel Tanzania PLC

Halotel is a leading telecommunications company in Tanzania, offering a range of services including mobile phone service, broadband internet, and digital TV. Founded in 2011, the company has quickly become one of the most popular providers in the country, with a strong focus on customer service and affordable pricing. Halotel’s network coverage is extensive, reaching over 90% of the population in Tanzania, and its high-speed internet connection makes it a popular choice for both personal and business use. In addition to its core services, Halotel also offers a range of value-added services such as online billing, customer care, and online self-service portals for easy account management. Overall, Halotel is a reliable and trusted choice for telecom services in Tanzania.

NEW VACANCY Halotel 2023

is currently seeking qualified candidates for the following position:

Position: Customer Service Representative

Location: Dar es Salaam, Tanzania

Job Description:

The Customer Service Representative will be responsible for managing customer inquiries and complaints, as well as providing support and assistance to customers. The Customer Service Representative will work closely with other team members to ensure customer satisfaction and resolve any issues in a timely and efficient manner. New

Responsibilities:

Respond to customer inquiries and complaints via phone, email, and in-person
Provide support and assistance to customers, including troubleshooting and problem-solving
Manage customer accounts and billing issues
Maintain accurate customer records and documentation
Identify and escalate complex customer issues to appropriate team members
Collaborate with team members to improve customer service processes and policies

Qualifications:

Bachelor’s degree in a related field, or equivalent work experience
Excellent verbal and written communication skills
Strong customer service skills
Proficiency in Microsoft Office
Fluency in English and Swahili

To apply, please send your resume and cover letter to [contact email] by [deadline]. Only qualified candidates will be contacted for an interview.

Key stats (provided by ajira media.com Stats & Information)

FAQS Halotel

Q: What services does Halotel Tanzania offer?

A: Halotel Tanzania offers mobile phone and internet services, as well as international calling and roaming services.

Q: How many retail outlets does Halotel Tanzania have?

A: Halotel Tanzania has a network of over 1,000 retail outlets throughout Tanzania.

Q: Does Halotel Tanzania work with local partners?

A: Yes, Halotel Tanzania works with local partners to provide services in underserved areas and to support the development of the telecommunications industry in Tanzania.

Q: Is Halotel Tanzania hiring?

A: It is possible that Halotel Tanzania is hiring, but it is best to check the company’s website or contact them directly for the most up-to-date information on job openings.

Q: How do I contact Halotel Tanzania for customer support?

A: You can contact Halotel Tanzania for customer support by calling their customer service hotline, emailing them, or visiting one of their retail outlets. Contact information can be found on the company’s website or by contacting them directly. New

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