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AJIRA> Nafasi za Kazi Halotel | Jobs in Tanzania

AJIRA> Nafasi za Kazi Halotel

AJIRA> Nafasi za Kazi Halotel | Jobs in Tanzania

Halotel is a telecommunications company based in Tanzania. It was founded in 2011 and is a joint venture between Viettel Group and Tanzanian company Mikumi Investment. Halotel offers a range of telecommunications services, including mobile phone services, broadband internet, and fixed-line phone services. The company has a strong presence in Tanzania, with a network of over 7,000 mobile phone towers covering more than 95% of the country’s population. In addition to its services in Tanzania, Halotel also operates in a number of other countries in Africa.

NEW VACANCY Halotel 2023

is currently seeking qualified candidates for the following position:

Position: Customer Service Representative

Location: Dar es Salaam, Tanzania

Job Description:

The Customer Service Representative will be responsible for managing customer inquiries and complaints, as well as providing support and assistance to customers. The Customer Service Representative will work closely with other team members to ensure customer satisfaction and resolve any issues in a timely and efficient manner.

Responsibilities:

  • Respond to customer inquiries and complaints via phone, email, and in-person
  • Provide support and assistance to customers, including troubleshooting and problem-solving
  • Manage customer accounts and billing issues
  • Maintain accurate customer records and documentation
  • Identify and escalate complex customer issues to appropriate team members
  • Collaborate with team members to improve customer service processes and policies

Qualifications:

  • Bachelor’s degree in a related field, or equivalent work experience
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Proficiency in Microsoft Office
  • Fluency in English and Swahili

To apply, please send your resume and cover letter to [contact email] by [deadline]. Only qualified candidates will be contacted for an interview.

Key stats (provided by ajira media.com Stats & Information)

FAQS Halotel

Q: What services does Halotel Tanzania offer?

A: Halotel Tanzania offers mobile phone and internet services, as well as international calling and roaming services.

Q: How many retail outlets does Halotel Tanzania have?

A: Halotel Tanzania has a network of over 1,000 retail outlets throughout Tanzania.

Q: Does Halotel Tanzania work with local partners?

A: Yes, Halotel Tanzania works with local partners to provide services in underserved areas and to support the development of the telecommunications industry in Tanzania. (AJIRA)

Q: Is Halotel Tanzania hiring?

A: It is possible that Halotel Tanzania is hiring, but it is best to check the company’s website or contact them directly for the most up-to-date information on job openings.

Q: How do I contact Halotel Tanzania for customer support?

A: You can contact Halotel Tanzania for customer support by calling their customer service hotline, emailing them, or visiting one of their retail outlets. Contact information can be found on the company’s website or by contacting them directly.

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